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How do you ship?
Can I get insurance for my item?
Can I return items?
What does OOAK mean?
How long have you been selling on the internet?
What is vintage jewelry?
Can you make a necklace or bracelet longer or shorter?
Can you change the backs on earrings from pierced to non-pierced on artisan pieces?
What if I have other questions?


How do you ship?
All items except books are shipped by First Class US Mail.

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Can I get insurance for my item?
Insurance and tracking (delivery confirmation) is included in the shipping cost. There is no extra charge for insurance or delivery confirmation for items shipped within the USA.

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Can I return items?
Items can be returned for refund within 30 days of purchase. Requests for returns for refunds must be made in writing within 30 days of purchase.

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What does OOAK mean?
OOAK items are items that are one of a kind.

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How long have you been selling on the internet?
We opened our first Tangee's Treasures store on the internet 4 years ago. Tangees Treasures 2 is our second internet store.

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What is vintage jewelry?
Vintage jewelry is usually defined as jewelry that is at least 30 years old or older.

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Can you make a necklace or bracelet longer or shorter?
Yes, in most cases if it is one of our artisan pieces we can make a necklace or bracelet longer or shorter at the request of the buyer.

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Can you change the backs on earrings from pierced to non-pierced on artisan pieces?
We can change from pierced backs to non-pierced backs on earrings on most of our artisan earrings at the request of the buyer. We can also change from fish-hook or kidney wire findings to post findings on most of our artisan earrings at the request of the buyer.

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What if I have other questions?
You can email us at chnuffer@hotmail.com. We try hard to answer all questions quickly.

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Last Updated: 2 Oct 2011 04:05:37 PDT home  |  about  |  terms  |  contact
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